Question 1

What is Lgrima?

Accepted Answer

Lgrima is a transportation platform for Morocco that helps travelers, hotels, riads, agencies, and businesses book private transport with trusted drivers.

Question 2

Is Lgrima a taxi app?

Accepted Answer

No. Lgrima is not a regular taxi app. It is built for planned transportation such as airport transfers, city-to-city trips, city tours, day excursions, and custom trips.

Question 3

What can I book with Lgrima?

Accepted Answer

You can book airport transfers, intercity transfers, city tours, day excursions, and custom trips. Whether you need a ride from the airport, a private trip between cities, or transport for a full-day experience, Lgrima helps you find suitable driver offers.

Question 4

How does Lgrima work?

Accepted Answer

You choose the service you need, add your trip details, and send the request. Available drivers receive the request and send their offers. You can then compare the offers and choose the one that suits you best.

Question 5

Can I compare driver offers before booking?

Accepted Answer

Yes. After sending your request, you can receive offers from available drivers. You can compare the price, vehicle, estimated arrival time, and driver details before choosing.

Question 6

How do I pay for my trip?

Accepted Answer

Payment is made in cash directly to the driver. Lgrima does not process card payments or online payments inside the app.

Question 7

Are the drivers verified?

Accepted Answer

Drivers on Lgrima operate under registered transport agencies. Agencies manage their drivers, vehicles, and documents, which helps keep the platform organized and more reliable.

Question 8

Can I book an airport transfer?

Accepted Answer

Yes. You can book airport pickup or airport drop-off and include your flight details so the driver has the right trip information.

Question 9

Can I book transportation between Moroccan cities?

Accepted Answer

Yes. Lgrima supports intercity transfers across Morocco. You can request private transportation between cities and receive offers from available drivers.

Question 10

Can hotels, riads, or agencies book for guests?

Accepted Answer

Yes. Businesses can use Lgrima to book transportation for guests or clients. This is useful for hotels, riads, travel agencies, tour operators, and other hospitality businesses.

Question 11

Do I need an account to book?

Accepted Answer

Visitors can start a booking from the website, and app users can manage their trips more easily through the Lgrima client app.

Question 12

When can I contact the driver?

Accepted Answer

You can contact the driver after your booking is confirmed. Chat is opened after confirmation so both sides can coordinate the trip clearly.

Question 13

Can I request a custom trip?

Accepted Answer

Yes. If your trip does not fit a standard route or service, you can create a custom trip request and describe what you need.

Question 14

What currency does Lgrima use?

Accepted Answer

Prices are shown in Moroccan dirhams, MAD.

Question 15

Can drivers join Lgrima directly?

Accepted Answer

Drivers join through agencies. A driver needs to be invited by an agency before using the driver app.

Question 16

What happens if no driver sends an offer?

Accepted Answer

You can wait for available drivers to respond, adjust your trip details if needed, or try again later depending on driver availability in the area.

Question 17

Is Lgrima available everywhere in Morocco?

Accepted Answer

Lgrima is designed for transportation across Morocco, especially tourist routes, airports, cities, and popular travel destinations. Availability can depend on the service area and available drivers at the time of booking.

Partners and products

Explore Morocco

Trust and content

Private Drivers.Better Choices.Your Journey, Your Way.

Services tailored to your journey

Airport Transfer

Intercity Transfer

City Tour

Day Excursion

Custom Trip

How Lgrima works

Tell us your journey

Receive offers

Compare drivers

Travel confidently

Built for hotels, riadsand travel agencies

Popular routes in Morocco

Casablanca

Marrakech Airport

Tangier

Fes

Agadir

Frequently asked questions

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